Important information for live help users

The live help internet service is committed to providing a high level of assistance to you. We welcome your online inquiry.

While we can provide you with general information about the FWA's role, procedures and processes, we are not legally permitted to provide opinion, interpretation, personal comment or legal advice.

For general information regarding unfair and/or unlawful dismissal or General Protections claims, please refer to our website.

You can view a list of community legal centres at www.naclc.org.au

Inquiries about wages, terms and conditions of employment, entitlements and award coverage should be directed to the Fair Work Ombudsman on 13 13 94, or www.fairwork.gov.au.

Fair Work Australia cannot provide this type of information.